It can happen to anyone: you order something online and it either gets lost in the mail or gets severely damaged by the time it gets to your door. If you are the customer, you may get very mad at the shipping company. If you are the shipping company, you probably see this happen a lot. With Texas cargo insurance, you can help cover the expenses of reimbursing the purchaser in the event that something happens to a large shipment of yours. Here is something that you can do if this happens to you.
The first thing you should do as the cargo carrier has your customers inspect their shipments when they arrive at the warehouse. Make sure that they have counted everything they received so that they know nothing is missing, and have done a thorough check for damages. In this way, you are doing your due diligence.
If there is a problem with the shipment, you can fill out the proper claim forms so that your customer can get compensated for any damages or lost items in the shipment. Being helpful in this matter can help keep the business relationship between you and your customers healthy. Consider getting Texas cargo insurance to help with this claim so that everyone can walk away happy.