The Elements of a Great Agency
When you are looking for insurance coverage, it can be a daunting task to review dozens of websites or ads. You might simply be looking for automobile insurance, but have to search through agencies offering everything under the sun before finding the right broker. There are several things to look for that help an agency, like the folks over at IMS insurance, stand out.
People Skills. Even though insurance is a business relying on sales and commissions, your broker should have a genuine interest in your well-being. This gives you confidence he wont oversell you coverage, but will also address your concerns and claims efficiently. Communication and excellent customer service should be a top priority. Strong General Knowledge. Even if your agent got his license years ago, there should be a display of experience and expertise in a wide range of policies, practices and claims liability. Just because you need auto insurance now, doesnt mean you wont need homeowners coverage later. Tenacity and Energy. If you need your claim addressed, you want to know your agent wont take no for an answer. The agents with IMS Insurance handle a wide range of claims for many different accounts, keeping them busy but giving them the drive to put their clients first.